We have good news! 

We are now down to Level 1 restrictions which means that we can perform treatments as normal. Social distancing rules still apply, and they will for a while, so we all need to abide to them to keep safe. For the safety of our patients, staff and the community in general we still need to follow protocols.

What are we doing now?

This is what our practice will be doing until we are given different guidelines:

1. You will be contacted to confirm appointments as the screening of patients is now the most important protocol to maintain safety

2. If you are sick or think you could potentially have contracted the virus, please let us know so we can defer your appointment until you are feeling well

3. If you had the virus before we can see you when you can bring a doctor’s certificate showing that you have recovered

4. We will be maintaining social distancing rules in out waiting room. We thank you for understanding this measure. Please consider calling us and waiting in your car when you arrive until the rooms are ready, we will call you and ask you to come in. The virus spreads by contact on hard surfaces, therefore minimizing the amount of people’s contact in the surgery is especially important

5. When you arrive at the entrance we ask that you use the hand sanitiser provided and again on your departure

6. We will ask you to use a pre-procedural mouth rinse before treatment

7. We will continue with our infection control protocols and the extra measurements that we have included because of the pandemic

Dental room with an equipment and tv on the wall

We thank you again for your understanding and support. It is now up to all of us to maintain the levels that we are in. That way we all can help manage and control the spread of the virus.

We are here to help you. Please help us by following these simple instructions.

Infection Control
Feeling a little Corono-phobic? Fear not.

We’re used to dealing with scared people (and with bugs). Dentists have always been serious about keeping you safe from cross infection (other people’s bugs).

For years it has been a legal requirement that we regularly attend lectures on sterilisation (and we do) and there are standards we have to adhere to.

To be honest, we’ve got harder germs to deal with than COVID 19 (the coronavirus). It’s a lot easier to kill than most of the bad bugs we tackle on your behalf every day.

These are just some of the things we do to ensure your safety:


All metal instruments that are put in your mouth will have been processed in an autoclave. An autoclave uses superheated steam (under pressure) to kill ALL bugs. Every autoclave cycle is individually checked multiple ways by our team to make sure it worked properly and all autoclaves are regularly double-checked and tested by external examiners to ensure they work properly.

Surface Disinfection

It’s hard to put a chair or a bench in an autoclave. For that reason all surfaces the patient and the team come in contact with during treatment are wiped down with disinfectant (after every patient appointment).

Protecting You From Us (and vice versa)

When was the last time your doctor touched you without gloves? Hmmm… When was the last time your dentist touched you without gloves? Yeah, that’s right. It never happens.

To be fair to our medical colleagues they’re often touching parts of your body that are low risk for bad bugs. We dentists however figure it’s easier just to have one rule which is to wear gloves, masks and protective eyewear for all patients at all times. And we make you wear glasses too (it’s not just a fashion statement).

Other Sensible Current (and Future?) Precautions

You can be very confident we are well informed about the latest requirements (remember bugs are our thing) and will be following the recommendations of the relevant authorities.

Handshakes are out. Hand washing is in and probably here to stay and a good thing too. We love hand washing! Anyway, whatever is considered the current best way of protecting you will be what we do; we always have.

How You Can Help Us

If you think you’ve been exposed to COVID 19 then self isolate as the authorities recommend. While it’s smart (and expected) that you go to your doctor when you’re sick, dentists prefer you NOT to attend if you’re feeling unwell. If however you are feeling well and haven’t been exposed, then there is no need to delay or defer your treatment. You should attend your dental appointments as normal.

Dental practices are cleaner and more “bug free” than just about any public area. So please don’t be scared about coming in to see us. Visiting the dentist may be the safest place to be.

Stay safe


FROM Dr Steve and the team at bcd