Privacy Policy

The practice of Ballina Coast Dental is committed to protecting your online privacy as well as the privacy of our patients. We feel it is important for you to know how we handle the information we receive from you via the Internet. You can visit ballinacoastdental.com.au without revealing any personal information. However, you are required to provide basic contact information if you wish to use the site to request or book an appointment, ask a question, or subscribe to a newsletter. If you wish to book, or request, an appointment, you will be asked what type of dental services you wish to obtain.

How We and Our Affiliates Collect and Use Personal Information

The website ballinacoastdental.com.au may contain links to websites operated by third parties. The website ballinacoastdental.com.au and it’s operators have no control over the privacy policies and practices of such third party sites, and if you have concerns, you are urged to review the terms of those sites independently for more information about the policies applicable to those sites.

How We Use Cookies

“Cookies” are small pieces of information that some websites store on your computer’s hard drive when you visit them. Like many other websites at times, ballinacoastdental.com.au may use cookies to provide us with information relating to the sources of our site traffic. Collecting this information, however, does not allow us to personally identify you.

Most web browsers automatically accept cookies but allow you to modify security settings so that you can approve or reject cookies on a case-by-case basis. Our site will work best if JavaScript is enabled. If you reject cookies from our site, some parts of the site may not work properly for you.

Surveys

You may be asked to complete surveys when you visit ballinacoastdental.com.au. We use information from surveys to better understand the needs of our users and to gather information about healthcare trends and issues. We may share information from surveys with third parties who perform data management services for our site. Those third parties have agreed to keep all data from surveys confidential. Also, we may share information from surveys in an aggregated, deidentified form with third parties with whom we have a business relationship. 

How We Protect Your Personal Information

Once our data research our servers, the same state-of-the art security software that guards our company’s essential business data protects your data as well.

In addition to using the most secure technology available, we de-identify all data before they are used in any aggregate reporting that may be done.

What We Provide to Third Parties

As well as noted above, we may provide your data to a third party to provide services to you, we do not sell your data.

We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain behavioural or identifying information about any individual member unless that member has given us permission to share that information.

Aggregate Information

We use general traffic, site usage and length-of-stay information in reports to third parties with which we have a business relationship. This sort of information is shared only in aggregate and does not personally identify you.

Children’s Privacy

This site is intended for adults age 18 and older. It is not intended for or designed to attract people under the age of 18. We do not collect personally identifiable information from any person we actually know to be under the age of 18.

E-mail

E-mail communication that you send to us via the e-mail links on our site may be shared with a customer service representative, employee, dental expert, or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.

The e-mail functionality on our site does not provide a completely secure and confidential means of communication. It is possible that your e-mail communication may be accessed or viewed by another internet user while in transit to us. If you wish to keep your communication private, please do not use our e-mail.

You may decide at some point that you no longer wish to receive communications from our site. To stop receiving communications, send an e-mail mail message through our Contact Form.

Complaint Process

If you have a complaint or problem, or if you believe your privacy rights have been violated, you may e-mail us from our Contact Us page. Please indicate the following reason for contacting us: I want to provide feedback about your site. Our customer service representative will forward your complaint to the appropriate ballinacoastdental.com.au department for response or resolution.

Changes to Our Privacy Policy

We will occasionally update this Privacy Policy. You will see the word “updated” followed by the date at the bottom of the privacy policy. If the “updated” date has changed since you last visited, you are encouraged to review the policy to be informed of how this site is protecting your information.

This Privacy Policy was last updated on 30/08/2020